Inside Sales Representative (Off-Road)

Location: Coldwater, Michigan, United States; onsite office environment

Company

Designs, engineers, manufactures, and markets performance products and systems for bicycles, off-road vehicles, motorcycles, trucks, and other specialty applications through OEM and dealer distribution channels.

What you will do

• Serve existing customers, obtain orders, and establish new accounts.
• Generate sales opportunities through inbound lead follow-up and outbound calls and emails.
• Understand customer needs, recommend suitable products, and provide relevant solutions.
• Route qualified opportunities for further development and account setup.
• Demonstrate product use, resolve customer questions, and maintain ongoing customer relationships.
• Communicate with customers by phone and email while ensuring accurate and timely order handling.

Requirements

• High school diploma or equivalent required.
• At least 1 year of inside sales experience preferred.
• Strong phone presence, listening skills, organization, and attention to detail.
• Ability to multitask, prioritize, manage time, meet deadlines, and work under pressure.
• Intermediate to advanced Microsoft Office skills, especially Excel.
• Ability to work for extended periods in an office while using a computer and telephone.

Nice to have

• Understanding of suspension products.
• Knowledge of the off-road industry and competitors.

Culture & Benefits

• Team-oriented work environment focused on serving customers and developing performance products.
• Competitive compensation and employee discounts.
• Medical, dental, vision, health spending, and dependent care savings accounts.
• Disability and life insurance programs.
• 401(k) plan with employer matching and professional development opportunities.