C&S Outsourcing Expert (Hybrid)

Location: Madrid, Spain; hybrid work with an expectation to be in the office at least three days per week. The role includes close collaboration with an external operational team based in Bucharest.

Base salary: EUR 38,000–64,000 annually for a full-time role, with potential performance-based annual bonus and additional benefits.

Company

hirify.global provides reinsurance, insurance, and insurance-based risk-transfer solutions; hirify.global Corporate Solutions offers commercial insurance solutions to large and midsized multinational corporations from approximately 50 locations worldwide.

What you will do

• Lead and oversee the outsourced Technical Accounting team, ensuring delivery against targets, SLAs, and quality standards.
• Manage relationships with internal stakeholders and serve as the central contact for Credit Control matters.
• Drive process improvements and operational efficiencies across Credit Control activities with global teams and Operational Excellence.
• Monitor team structure, resource allocation, performance, KPIs, dashboards, and reporting.
• Provide analytical insights for governance and regulatory reporting while identifying risks and improvement opportunities.
• Strengthen internal controls, data quality, and external service-provider performance, including coordination with internal and external auditors.

Requirements

• 5+ years of relevant experience in a corporate insurance environment at an insurer or broking organisation, including operational experience in Credit Control or Technical Accounting.
• Experience in third-party management, ideally in corporate insurance or Technical Accounting.
• Proven ability to drive process improvements and operational efficiency.
• Strong communication, stakeholder-management, influencing, and negotiation skills.
• Fluent English is required; the application and CV must be submitted in English.
• Solid technical skills, particularly in MS Office and Excel.
• High integrity, adaptability, and a structured, detail-oriented working style.

Nice to have

• Additional European languages.

Culture & Benefits

• Hybrid work model with at least three office days per week.
• Performance-based annual bonus and additional rewards and benefits may be available.
• Inclusive and flexible workplace supporting equal opportunities, professional development, diverse perspectives, and authentic self-expression.
• Collaboration takes place in a global and multicultural organisation with a focus on sustainability.
• AI-powered tools may support application review, while final hiring decisions are reviewed and made by people.

Hiring process

• Submit the application and CV in English because the role requires regular communication in English.