13 часов назад
IT Champion
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Champion (Windows/Mac/M365/Linux): Keeping the Zurich office's devices, peripherals, printers, and local enterprise network operational with an accent on hands-on troubleshooting, user and device lifecycle management, and structured escalation. Focus on diagnosing cross-platform endpoint and connectivity issues, maintaining accurate documentation, and coordinating with central 2nd- and 3rd-level support in Riederich.
Location: Zurich, Switzerland; on-site support for the Zurich office. Occasional travel to the Riederich headquarters in Germany is required.
Company
develops robotics solutions and operates a central IT team supporting its offices.
What you will do
- Act as the single point of contact for IT at the Zurich office of approximately 100 employees.
- Provision, maintain, update, and troubleshoot M365-connected Windows and Mac devices, including basic Intune and Entra ID administration.
- Support AD-joined Linux clients and resolve routine domain, access, and diagnostic issues.
- Set up and maintain peripherals and printers, and troubleshoot local connectivity, WLAN, and basic switch-level network issues.
- Manage local onboarding and offboarding, device readiness, asset records, and recurring-issue documentation.
- Coordinate with local vendors and escalate complex incidents to the central 2nd- and 3rd-level IT team in Riederich.
Requirements
- Completed IT apprenticeship, ideally Informatiker/in EFZ with a systems technician focus, an equivalent qualification, or a Bachelor's degree in computer science or a related field.
- Several years of hands-on generalist IT support experience across Windows, macOS, Microsoft 365, and Linux.
- Working knowledge of Microsoft Entra ID and M365 administration, including users, groups, MFA, and licensing.
- Experience supporting AD-joined Linux clients and troubleshooting connectivity, WLAN, and basic switch configuration.
- Independent, structured working style with the ability to prioritise as the primary on-site IT contact.
- Fluent German and English, written and spoken; English at B2 level or higher.
Culture & Benefits
- Work closely with a well-staffed central IT team in Riederich providing 2nd- and 3rd-level support.
- Follow and help refine central IT processes instead of creating local workarounds.
- Occasional travel to the Riederich headquarters for onboarding, alignment, and team events.
- Full-time position within the Corporate department.
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