Senior Manager, Global Case Management (Case Management Operations)

Location: Princeton, New Jersey, United States

Salary: $134,615–$201,250 annually, plus incentive opportunity.

Company

hirify.global is a pharmaceutical company developing and commercializing healthcare products and conducting clinical and postmarketing safety activities.

What you will do

• Provide subject matter expertise, operational guidance, and technical support for global case management activities.
• Oversee daily Individual Case Safety Report (ICSR) operations, quality monitoring, compliance, staffing coverage, and reporting timelines.
• Manage operational oversight of outsourced case processing performed by pharmacovigilance vendors.
• Collaborate with Clinical, Medical Safety, Data Management, Alliance Management, and Safety Data Management teams.
• Support clinical and postmarketing safety deliverables, including SAE reconciliation, protocol reviews, Safety Management Plans, and REMS activities.
• Support inspections, audits, CAPAs, process deviations, and continuous improvement initiatives.

Requirements

• Bachelor’s degree in Life Sciences, Pharmacy, Nursing, or a related field; a health science, PharmD, RN, MPH, or advanced health-related degree is beneficial.
• At least 3 years of experience in pharmacovigilance, case management, or related drug safety functions.
• Strong knowledge of global pharmacovigilance regulations, including FDA, EMA, ICH, CIOMS, and regional health authority requirements.
• Experience with global teams or large-scale pharmacovigilance operations and outsourced PV models.
• Experience supporting inspections and audits, including presenting, responding, and leading remediation efforts.
• Proficiency with safety databases, intake tools, PV systems, and system implementation or technology optimization initiatives.

Culture & Benefits

• Cross-functional collaboration in a global matrixed organization.
• Medical, dental, vision, and prescription drug coverage.
• Company-provided life, accidental death and dismemberment, and short- and long-term disability insurance.
• Tuition reimbursement, student loan assistance, and a generous 401(k) match.
• Flexible time off, paid holidays, and paid leave programs.