PSP Manager (iGaming)

Location: Remote from Ukraine or Poland

Company

hirify.global is a talent partner that helps selected brands attract and retain talent through long-term integration with their businesses, cultures, and growth plans.

What you will do

• Own daily payment operations and performance across assigned platforms, brands, GEOs, and payment streams.
• Manage relationships and operational communication with PSPs, payment partners, aggregators, and platform representatives.
• Monitor approval rates, decline rates, deposit success, conversion, payment-method availability, stability, and other performance metrics.
• Analyze transactions by platform, brand, GEO, provider, payment method, currency, BIN, issuer, and transaction type to identify failures and implement improvements.
• Build and optimize payment routing, cascading, fallback, and prioritization logic, and coordinate the resolution of operational and technical bottlenecks.
• Lead new PSP and payment-method integrations, including requirements, testing, launch readiness, post-launch monitoring, incident management, documentation, and performance reporting.

Requirements

• At least 2 years of experience as a PSP Manager or in a similar payments-focused role.
• Hands-on experience with fiat payments, bank transfers, and cryptocurrency.
• Experience monitoring payment performance, approval rates, and transaction data.
• Strong analytical skills and experience working with BI and reporting tools; Tableau is highly preferred.
• Attention to detail, discipline, proactive ownership, and the ability to follow up consistently on operational tasks and incidents.
• Strong communication and collaboration skills with internal teams and external payment stakeholders.

Nice to have

• Experience in iGaming.

Culture & Benefits

• Remote work with a flexible start time between 9:00 and 11:00.
• Flexible payment options.
• Bonuses for holidays, birthdays, and work milestones.
• Courses and certifications covered, with opportunities for professional growth.
• Benefit cafeteria including sports, language courses, therapy sessions, and other options.
• Team-building events, industry conferences, modern laptops, monitors, and headphones.