1 день назад
IT Support Officer-Relocation to Europe-Cyprus, Limassol
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Support Officer (Windows/Microsoft 365): Providing Level 1 and Level 2 technical support for SME clients in a full on-site role in Limassol, Cyprus, with an accent on troubleshooting, system installation, user access, and basic networking. Focus on resolving multi-client incidents, maintaining endpoint and office equipment, monitoring systems, and ensuring reliable backups.
Location: Full on-site position based in Limassol, Cyprus; relocation support is provided for Cyprus.
Company
Fast-growing IT support outsourcing company providing technical services to small and medium-sized businesses.
What you will do
- Troubleshoot IT issues for multiple clients through email, chat, and remote access.
- Install, configure, and maintain desktops, laptops, and office equipment.
- Manage user accounts, access controls, and basic network setups.
- Monitor systems, apply updates, and verify that data backups are working properly.
- Document technical issues and resolutions to improve support efficiency.
Requirements
- 1–3 years of Level 1 or Level 2 IT support experience.
- Advanced English required.
- Solid knowledge of Windows OS, Microsoft Office 365, and basic networking.
- Familiarity with remote support tools such as TeamViewer, AnyDesk, or similar.
- Strong communication skills and a customer-focused mindset.
Nice to have
- Experience supporting SMEs or working in an IT outsourcing environment.
Culture & Benefits
- Full-time, on-site work with standard office hours in Limassol.
- Relocation support for Cyprus.
- Welcoming and friendly working environment.
- Ongoing training and opportunities for sponsored further education.
- Biannual bonus appraisals in July and December.
- 21 days of annual leave plus 3 days of sick leave.
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