Director, Technical Services (Pharmaceutical Manufacturing)

Location: US Remote; role is intended for US-based candidates

Salary: $195,000–$215,000 annual base compensation, plus potential equity

Company

Hims & Hers operates a health and wellness platform and is expanding a multi-site network of sterile and nonsterile compounding pharmacies, a 503B outsourcing facility, and a peptide API manufacturing site.

What you will do

• Define and lead the multi-site Technical Services strategy across sterile, nonsterile, and peptide API manufacturing operations.
• Lead technology transfers for products, formulations, and processes, including transfer protocols, reports, process parameters, controls, and acceptance criteria.
• Own cleaning and process validation programs, including protocols, sampling plans, acceptance limits, process qualification, and continued process verification.
• Diagnose process deviations, yield losses, quality issues, and equipment problems; lead root-cause investigations, CAPAs, and continuous improvement initiatives.
• Oversee equipment IOQ/PQ, requalification, commissioning, start-up troubleshooting, and site-level technical programs.
• Manage, coach, and develop Technical Services Managers while supporting FDA and state board of pharmacy inspections as a technical subject matter expert.

Requirements

• Bachelor’s degree in Engineering, Pharmacy, Chemistry, or a related technical or scientific field; an advanced degree is preferred.
• 12+ years of progressive experience in pharmaceutical manufacturing or sterile/nonsterile compounding with hands-on ownership of technology transfer, cleaning validation, process validation, or process and equipment troubleshooting.
• Expertise in at least two of the following: 503A/503B compounding, sterile injectable manufacturing, and API or peptide manufacturing/process chemistry.
• Working knowledge of USP <795>, <797>, <800>, FDA Process Validation Guidance, and ICH Q7/Q11.
• Strong root-cause investigation, CAPA, technical writing, and protocol/report review skills.
• Experience managing or developing managers or supervisors across geographically distributed manufacturing sites, including remote collaboration and site travel.

Nice to have

• Experience with peptide, oligonucleotide, or other complex API manufacturing and technology transfers.
• Hands-on troubleshooting of autoclaves, isolators, filling lines, or API processing and purification equipment.
• Experience with new equipment commissioning, site launches, and FDA inspection support.

Culture & Benefits

• Equity compensation and Employee Stock Purchase Program.
• Unlimited PTO, company holidays, and quarterly mental health days.
• Medical, dental, vision, and parental leave benefits.
• 401(k) with employer matching contribution.
• Offsite team retreats and a flexible remote work approach.
• Focus on ethics, wellness, inclusion, and belonging.