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Описание вакансии
Текст:
TL;DR
DataWatcher Manager (Cybersecurity): Leading a frontline SOC/MSSP analyst team and delivering 24x7x365 customer security operations with an accent on technical analysis, incident response, platform integrations, and operational automation. Focus on managing escalations, developing AI- and scripting-enabled workflows, guiding analyst growth, and driving customer reporting, onboarding, renewals, and expansions.
Location: Hybrid role in the St. Louis office, United States
Compensation: $130,000–$160,000 total compensation per year
Company
Cyera provides data security and AI trust infrastructure that helps enterprises adopt AI securely.
What you will do
- Lead and manage a frontline SOC/MSSP analyst team, including hiring, onboarding, offboarding, evaluations, mentoring, and training.
- Oversee shift scheduling, operational coverage, escalations, and 24x7x365 service delivery.
- Act as a hands-on technical escalation point for complex customer issues, alerts, and cyber incidents.
- Develop standard operating procedures and use AI, Python, PowerShell, and automation to improve analyst productivity.
- Lead customer-facing meetings, incident response efforts, KPI/KRI reporting, QBRs, and remediation planning.
- Support customer onboarding, platform integration, tuning, configuration, problem resolution, renewals, and expansions.
Requirements
- Direct operational experience in a Security Operations Center or Managed Security Service Provider environment.
- At least 10 years of experience in technical SOC/MSSP roles and at least 5 years in SOC/MSSP management.
- Hands-on experience with enterprise security platforms such as SIEM, EDR, ASM, and similar technologies.
- Experience identifying, triaging, and resolving cyber incidents.
- Ability to work in a hybrid setup from the St. Louis office.
- Strong technical, analytical, written, verbal, and executive-level communication skills.
Culture & Benefits
- Remote work is available in general, with office setup reimbursement; this role is specifically hybrid in St. Louis.
- Unlimited paid time off, paid holidays, and sick time.
- Health, vision, and dental insurance.
- Life, short-term, and long-term disability insurance.
- Ongoing training and certification opportunities, plus a standard benefits and equity package.
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