Senior Customer Success Manager (Data Management)

Location: Paris, France

Company

hirify.global provides a data management and data virtualization platform for enterprise data integration, business intelligence, data science, and data services.

What you will do

• Build trusted relationships with business and technical stakeholders across major customers and partners.
• Manage customer expectations, success outcomes, service delivery, milestones, and contractual commitments from kickoff through closeout.
• Present hirify.global software solutions to technical teams, managers, and C-level executives.
• Prepare technical proposals, manage technical orders, and support customer escalations.
• Maintain expert knowledge of the hirify.global Platform, its advanced features, services, differentiation, and competitive positioning.
• Coordinate consultants, engineers, partners, and regional teams while providing feedback to Product Management, Sales, Support, and Development.

Requirements

• 8–15 years of experience in the IT sector.
• At least 4 years of experience in customer-facing positions.
• Technical expertise in data management and data virtualization.
• Experience establishing customer and partner enablement needs and driving them to successful outcomes.
• Strong organizational, relationship management, presentation, and problem-solving skills.
• Ability to work with architects, engineers, managers, business users, partners, and executive stakeholders.

Culture & Benefits

• Exposure to worldwide clients across multiple industries, including financial services, automotive, insurance, and pharmaceuticals.
• Professional growth opportunities across technical, product, and customer-facing roles.
• Direct mentorship and access to senior management within a global organization.
• Work with a data virtualization platform supporting logical data warehouses, virtual datamarts, data lakes, and operational reporting.