Relationship Manager (Russian Speaker)

Location: Yerevan, Armenia. Candidates outside Armenia may be considered if willing to relocate.

Company

Online trading and investment services provider offering access to FX, equity, and commodity markets through global brands.

What you will do

• Manage qualified leads, conduct consultative conversations, and guide prospects through onboarding and initial funding.
• Build personalised relationships with assigned clients across approved voice, social, and digital channels.
• Drive client activation, deposits, trading activity, retention, reactivation, and sustainable revenue growth.
• Identify client needs, explain products, promotions, and account benefits, and support value-based upselling within approved parameters.
• Use CRM data, reports, and business insights to prioritise activity and improve portfolio outcomes.
• Maintain accurate records and follow compliance, security, conduct, and client-communication requirements.

Requirements

• 3–4 years of experience in relationship management, sales, or client-facing commercial roles, preferably in CFD/FX brokerage or related financial services.
• Fluent English and Russian, spoken and written, are required.
• Experience managing client relationships, converting opportunities, and meeting commercial KPIs.
• Strong knowledge of FX/CFD markets, currency pairs, trading concepts, and market activity drivers.
• Confident use of CRM systems, sales reporting tools, and MS Office.
• Strong consultative selling, communication, problem-solving, prioritisation, and organisational skills.

Nice to have

• University degree in Business, Finance, Economics, or a related field.
• Experience covering the relevant language market or client segment in a CFD/FX brokerage.
• Knowledge of MetaTrader or comparable trading platforms.
• Additional language capability relevant to client markets.

Culture & Benefits

• Work within a culturally diverse team.
• Collaboration with Customer Service, Customer Operations, Payments, Product, Compliance, and other functions.
• Opportunity to develop a broad range of skills and take on early responsibility.
• Employment through the registered Armenian hiring employer, Altaris Services Limited.