Customer Engineer-DDP (Semiconductor Equipment)

Location: Shaoxing, China; onsite work required. Travel is required for 20% of the time, and relocation is eligible.

Company

hirify.global develops and services materials science and engineering equipment used in semiconductor manufacturing and advanced display production.

What you will do

• Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
• Use digital analytics and basic diagnostic techniques to troubleshoot technical issues.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate directly with customers and communicate technical information clearly.
• Work in cleanroom environments while following safety, environmental, and personal protective equipment requirements.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of customer or field service support experience, or experience in a related technical field.
• Ability to read and interpret electrical and mechanical schematics and resolve basic technical issues.
• Basic mechanical aptitude in areas such as pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and digital multimeters, plus basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license and ability to obtain a passport if travel is required.

Nice to have

• 2–4 years of customer or field service support experience, or experience in a related technical field.

Culture & Benefits

• Supportive work environment focused on learning, development, and career growth.
• Employee health and wellbeing programs and professional development support.
• Regular travel of approximately 20%.
• Physical work includes standing, walking, climbing, working in tight spaces or at height, lifting up to 35 lbs., and using hand and power tools.