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1 день назад

Data Analyst, Collections & Delinquency

Формат работы
hybrid
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
CR
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Data Analyst, Collections & Delinquency (Collections and Solar Finance): Analyzing portfolio performance, customer delinquencies, and solar asset data to optimize collection strategies and mitigate financial risk with an accent on predictive risk modeling, operational recovery workflows, and cross-functional solar performance analysis. Focus on identifying high-risk accounts, linking payment behavior to system health and utility activation, and automating dashboards and actionable insights.

Location: Costa Rica; hybrid, with 3+ days per week in the office in Escazú Village, San José

Company

hirify.global provides operational support and customer-focused services for residential solar programs.

What you will do

  • Monitor and analyze 30/60/90+ day delinquency trends across PPA, lease, and loan portfolios.
  • Segment portfolio risk by financing product, geographic region, utility territory, and customer credit tier.
  • Develop predictive models and analyses for early risk identification, cure confidence, and recovery value.
  • Design and optimize collection strategies, operational queues, calling lists, payment plans, ACH setups, and UCC-1 recovery actions.
  • Link delinquent accounts to solar system performance, maintenance issues, and PTO transition periods.
  • Build automated dashboards and forecasts for Bad Debt Expense, Roll Rates, and DSO, while maintaining data flows across Salesforce, servicing platforms, and data warehouses.

Requirements

  • 2–4+ years of experience as a Data Analyst in consumer collections, credit risk, or loan servicing.
  • Bachelor’s degree in Data Analytics, Finance, Economics, Statistics, or a related quantitative field.
  • Advanced SQL skills, including complex queries, joins, and aggregations against data warehouses such as Snowflake or Redshift.
  • Strong experience building production-level BI dashboards using Sigma or comparable tools, with experience leveraging AI.
  • Advanced Excel modeling skills, including VLOOKUP/XLOOKUP, Pivot Tables, and Power Query.
  • Must work from the Costa Rica office at least 3 days per week; visa sponsorship is not available now or in the future.

Nice to have

  • Python or R experience for predictive modeling and automation, including Pandas or NumPy.
  • Experience with solar or renewable-energy billing models.
  • Experience using Claude, Gemini, Copilot, or other AI analysis tools.

Culture & Benefits

  • Collaborative environment with mentorship and opportunities for career advancement.
  • Global affinity groups and supportive diversity, equity, and inclusion policies.
  • Employee mentoring and investment with consideration for future internal opportunities.
  • Fast-scaling, mission-driven environment with opportunities to work across evolving products and processes.

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