1 месяц назад
Network Deployment Technician
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Network Deployment Technician (Engineering): Managing live technical execution of enterprise network deployments with an accent on real-time troubleshooting of Layer 2/3 issues. Focus on partnering with field technicians, validating network performance, and building scalable tools to optimize installation quality and speed.
Location: On-site in Phoenix, AZ
Company
is building internet infrastructure as a utility, creating hardware and software solutions to simplify enterprise network deployments.
What you will do
- Act as the technical lead for live network installations, managing pre-install calls and shift handoffs.
- Perform real-time troubleshooting of ISP circuits, VLANs, DHCP, IPSec tunnels, and firewall configurations.
- Serve as the final technical gatekeeper, validating hardware and network performance before customer activation.
- Document deployment progress and proactively surface blockers to technical project managers.
- Partner with Operations Engineering to identify failure patterns and develop new playbooks and automated tools.
- Translate field insights into hardware and software improvements to enhance the technician experience.
Requirements
- Strong Layer 2 and Layer 3 networking troubleshooting skills.
- Ability to thrive in fast-moving environments and make technical decisions under pressure.
- Experience partnering directly with field technicians and translating technical concepts into clear guidance.
- Systematic thinking to identify operational pain points and build scalable processes.
- Must be available to work one of the following shifts: Mon-Fri, Tue-Sat, Sun-Thu, or Thu-Mon.
Culture & Benefits
- Opportunity to shape the future of internet infrastructure and utility-scale deployments.
- Direct impact on product development through field-based feedback loops.
- Collaborative environment working across Operations, Engineering, and field technician teams.
- Focus on building scalable, automated systems to reduce manual installation efforts.
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