7 часов назад
Tax Operations Specialist (Tax Compliance)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Tax Operations Specialist (Tax Compliance): Supporting customers with indirect tax compliance workflows and implementations through Sphere's AI-powered tax platform with an accent on customer enablement, troubleshooting, and cross-functional problem solving. Focus on translating complex tax requirements into scalable product improvements, resolving operational issues, and supporting new country launches and regulatory changes.
Location: San Francisco HQ; on-site, five days in office
Company
builds an AI-powered tax compliance platform that interprets global trade law and manages tax compliance processes including calculation, registration, filing, and remittance.
What you will do
- Develop deep knowledge of the tax platform, customer workflows, and product capabilities.
- Partner with Customer Success on customer implementations, onboarding, and ongoing success.
- Serve as a tax subject matter expert for compliance requirements, filing processes, and tax workflows.
- Troubleshoot complex customer issues with Tax, Product, Engineering, and Operations teams.
- Translate customer feedback and pain points into product, process, and documentation improvements.
- Support strategic initiatives including new country launches, regulatory changes, and new product offerings.
Requirements
- 4+ years of experience in tax operations, tax compliance, indirect tax, accounting operations, or a related field.
- Strong understanding of indirect tax compliance processes and operational workflows.
- Experience working with customers, stakeholders, or cross-functional teams.
- Ability to explain complex tax concepts to technical and non-technical audiences.
- Strong analytical, problem-solving, written, and verbal communication skills with excellent attention to detail.
- Comfort partnering with Product and Engineering teams in a fast-paced environment.
Nice to have
- Experience in tax technology, SaaS, fintech, ERP, or financial software.
- Experience supporting enterprise customers or complex implementations.
- Experience with Avalara, Vertex, Sovos, or similar tax automation platforms.
- Familiarity with APIs, integrations, or technical implementations.
- CPA, MST, CMI, or another relevant tax or accounting certification.
Culture & Benefits
- Small, early-stage team with broad ownership and a global product scope.
- Autonomous environment with no predefined playbook.
- High standards for both speed and accuracy in a product requiring robust operation and 100% uptime.
- Five days per week working from the San Francisco office.
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