Head of Warehouse Operations, Carrier Partnerships

Location: On-site at the Berlin fulfillment centre, with additional oversight of the Rheine/Düsseldorf facility, Germany

Salary: €90,000–€120,000 per year

Company

hirify.global is an ecommerce company helping brands grow their market share globally while improving operational costs.

What you will do

• Lead on-site fulfillment operations in Berlin and provide additional oversight for the Rheine/Düsseldorf facility.
• Hold carrier partners accountable for contracted SLAs and KPIs through performance monitoring, structured reviews, and corrective actions.
• Coordinate with Technology, Transportation, and Account Management to translate strategic requirements into operational instructions.
• Monitor inventory, order status, and shipment planning in Linnworks across B2B and B2C fulfillment flows.
• Ensure adherence to SOPs and lead the rollout of system updates, new procedures, and client onboarding.
• Analyze WMS data and operational reports to identify discrepancies and continuous improvement opportunities.

Requirements

• Fluent German and English are required.
• Hands-on experience coordinating inbound, outbound, and returns warehouse workflows.
• Experience with both B2B and B2C fulfillment environments.
• Proficiency in Linnworks or an equivalent WMS/ERP system, with strong operational data analysis and reporting skills.
• Strong communication, stakeholder management, organizational, and prioritization skills across multi-site operations.
• Bachelor’s degree in Logistics, Supply Chain, or Business, or equivalent practical experience.

Nice to have

• Additional European language skills.
• APICS, Six Sigma, or IOSH certification.

Culture & Benefits

• Inclusive workplace focused on equity, equality, and diverse perspectives.
• Opportunity to contribute to ecommerce operational excellence and continuous improvement.
• Non-linear career paths and equivalent practical experience are welcomed.
• Full-time, on-site role within the EU operations team.