Customer Success Consultant II (AI)

Location: Milan, Italy in the position header; the detailed role section specifies Mexico City, Mexico — on-site.

Base salary: €25,000–€75,000 EUR per year, plus a discretionary performance bonus.

Company

hirify.global provides AI-powered process automation for complex, mission-critical work in large enterprises and governments.

What you will do

• Design, develop, and deploy custom automation solutions across the full project lifecycle using hirify.global’s low-code platform.
• Build scalable APIs and data connections to external enterprise systems through REST, SOAP, and JDBC.
• Develop relational data models and optimize database designs with complex SQL queries, joins, and views.
• Deliver features through Agile practices including sprints, stand-ups, and pair programming.
• Work with client technical teams and business stakeholders to gather requirements, drive platform adoption, and train users.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Mathematics, or a related technical field.
• At least 1 year of software development or technical implementation consulting experience.
• Experience with object-oriented programming, database design, and SQL.
• Ability to analyze business processes and translate them into functional and technical system requirements.
• Willingness to travel up to 20% for customer engagements and on-site collaboration.

Nice to have

• Experience with cloud environments such as AWS, Google Cloud, or Elastic Containers.
• Exposure to AI, machine learning, analytics, automated test suites, and continuous integration.
• Experience with enterprise platforms such as Salesforce or ServiceNow.

Culture & Benefits

• Department-specific onboarding, continuous learning, mentorship, and the First-Friend program.
• Professional development through hirify.global University, skills-based training, leadership programs, and tuition reimbursement.
• Inclusive community supported by employee-led affinity groups.
• Benefits may include health coverage, life and disability insurance, mental health support, employee stock purchase options, retirement or pension plans, wellness allowances, and family-forming benefits.