Staff Site Reliability Engineer (AWS/Kubernetes)

Location: Kuala Lumpur, Malaysia

Company

hirify.global provides a cloud platform combining digital, core, analytics, and AI capabilities for property and casualty insurers worldwide.

What you will do

• Design, build, and operate reliable, scalable infrastructure for a multi-tenant SaaS platform.
• Automate deployment, provisioning, and operational workflows across AWS infrastructure and applications.
• Develop internal tools, services, and frameworks that reduce operational toil and improve engineering efficiency.
• Build observability systems using metrics, logging, tracing, and dashboards; define and track SLOs and reliability metrics.
• Lead or contribute to incident response, root cause analysis, blameless postmortems, and self-healing improvements.
• Collaborate with development teams on system design, production readiness, security, resilience, and scalability; mentor engineers and maintain runbooks.

Requirements

• Strong programming skills in Python or Go.
• Deep experience with AWS and production systems at scale.
• Hands-on expertise with Kubernetes, including EKS, Docker, Helm, CNI, Ingress networking, operators, RBAC, network policies, pod security standards, and secrets management.
• Experience with Infrastructure as Code using Terraform, Terragrunt, or similar tools.
• Solid understanding of Linux systems, networking, observability platforms, incident management, and microservices production support.
• Experience with CI/CD and GitOps tools such as GitHub Actions, TeamCity, Jenkins, FluxCD, or Bitbucket; ability to work in Scrum or Kanban environments.

Nice to have

• Java/Spring Boot, Kafka, SQS, Aurora, RDS, or Okta experience.
• AWS or Kubernetes certifications.
• Experience with large-scale SaaS platforms, KubeVela, Crossplane, or open-source contributions.
• Bachelor’s degree in Computer Science or a related field, or equivalent experience.

Culture & Benefits

• Work on a mission-critical global platform used by insurers in 40 countries.
• Collaborative engineering culture focused on integrity, rationality, collegiality, curiosity, and innovation.
• Opportunity to solve complex infrastructure problems at scale and shape an evolving cloud platform.
• Engineers are encouraged to use AI and emerging technologies to improve productivity and outcomes.