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Product Manager (Portal) (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Product Manager (Portal) (AI): Building intuitive, AI-powered portal experiences that convert trial users into fully onboarded customers and partners with an accent on user journeys, self-service onboarding, and personalization. Focus on analyzing behavioral data, translating customer insights into product requirements, and designing scalable experiences with engineering, design, marketing, customer success, and support.
Location: Zagreb, Croatia; flexible hybrid work model
Company
builds a full-stack cloud communication platform used by businesses and customers worldwide.
What you will do
- Define the product vision and roadmap for ’s Portal and Growth Base.
- Analyze user behavior, needs, pain points, behavioral metrics, and UX research to improve key journeys.
- Collaborate with design and engineering to create intuitive interfaces, user flows, integrations, and APIs.
- Build self-service onboarding and product experiences that improve activation, adoption, satisfaction, and retention.
- Partner with marketing, customer success, and support to launch and optimize product features.
- Develop scalable experiences using AI, automation, and personalization, while mentoring junior team members.
Requirements
- Experience building products for large consumer audiences or B2B products with a strong product-led growth strategy.
- Experience managing the full product lifecycle, from discovery through delivery.
- Understanding of activation, engagement, retention, and customer satisfaction metrics.
- Strong stakeholder management, analytical thinking, communication, collaboration, and ownership skills.
- Familiarity with Scrum, Kanban, or LeSS and experience working with engineering teams.
- Fluent written and spoken English required.
Culture & Benefits
- Flexible hybrid work arrangements, flexible working hours, and time-off options.
- Performance-driven bonuses, regular compensation reviews, and an Employee Stock Ownership Plan.
- Onboarding, mentorship, training, upskilling, and internal career mobility opportunities.
- Short- and long-term international mobility opportunities across worldwide hubs.
- Inclusive, diverse, and equal-opportunity workplace.
Hiring process
- Applications are processed through ’s official Workday platform.
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