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Product Manager (Portal) (AI)

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
c1
Страна
Croatia
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Product Manager (Portal) (AI): Building intuitive, AI-powered portal experiences that convert trial users into fully onboarded customers and partners with an accent on user journeys, self-service onboarding, and personalization. Focus on analyzing behavioral data, translating customer insights into product requirements, and designing scalable experiences with engineering, design, marketing, customer success, and support.

Location: Zagreb, Croatia; flexible hybrid work model

Company

hirify.global builds a full-stack cloud communication platform used by businesses and customers worldwide.

What you will do

  • Define the product vision and roadmap for hirify.global’s Portal and Growth Base.
  • Analyze user behavior, needs, pain points, behavioral metrics, and UX research to improve key journeys.
  • Collaborate with design and engineering to create intuitive interfaces, user flows, integrations, and APIs.
  • Build self-service onboarding and product experiences that improve activation, adoption, satisfaction, and retention.
  • Partner with marketing, customer success, and support to launch and optimize product features.
  • Develop scalable experiences using AI, automation, and personalization, while mentoring junior team members.

Requirements

  • Experience building products for large consumer audiences or B2B products with a strong product-led growth strategy.
  • Experience managing the full product lifecycle, from discovery through delivery.
  • Understanding of activation, engagement, retention, and customer satisfaction metrics.
  • Strong stakeholder management, analytical thinking, communication, collaboration, and ownership skills.
  • Familiarity with Scrum, Kanban, or LeSS and experience working with engineering teams.
  • Fluent written and spoken English required.

Culture & Benefits

  • Flexible hybrid work arrangements, flexible working hours, and time-off options.
  • Performance-driven bonuses, regular compensation reviews, and an Employee Stock Ownership Plan.
  • Onboarding, mentorship, training, upskilling, and internal career mobility opportunities.
  • Short- and long-term international mobility opportunities across worldwide hubs.
  • Inclusive, diverse, and equal-opportunity workplace.

Hiring process

  • Applications are processed through hirify.global’s official Workday platform.

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