обновлено 11 дней назад
Total Loss Adjuster - General Motors Insurance
52 000 - 96 000$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Total Loss Adjuster - General Motors Insurance (Auto Claims): Investigating, evaluating, negotiating, and resolving low to moderately complex auto claims with an accent on total-loss customer support, coverage decisions, legal liability, and regulatory compliance. Focus on managing damage processes, identifying recovery opportunities, coordinating vendors, and resolving claims in an AI-enabled environment.
Location: United States (Remote); no travel required. Strong preference for an 8:00 am–5:00 pm PST schedule.
Salary: $52,000–$96,000 per year, plus performance-based bonus eligibility.
Company
operates General Motors Insurance, a connected insurance business focused on protecting GM customers and their vehicles.
What you will do
- Investigate, evaluate, negotiate, adjust, and settle or defend low to moderately complex auto claims.
- Manage total-loss damage processes and support policyholders and third-party customers through claims resolution.
- Confirm coverage, determine legal liability, and comply with state regulatory requirements.
- Provide claims service through phone and other channels while recognizing customer needs and recommending appropriate solutions.
- Coordinate with vendors and internal business partners, identify recovery opportunities, and escalate issues when needed.
- Support workload surges and catastrophe operations while meeting business goals and performance metrics.
Requirements
- 1+ year of claims adjusting experience.
- Current Insurance Adjuster License required; Florida license strongly preferred.
- Experience in an inbound, phone-intensive contact center environment using a headset.
- Knowledge of property and casualty insurance products, policies, coverages, and claims processes.
- Strong written and verbal communication, customer relationship, computer, and multitasking skills.
- High school diploma or equivalent required; a related bachelor's degree is preferred.
Nice to have
- 1 year of customer service experience.
- 1 year of customer contact experience.
- Florida Insurance Adjuster License.
Culture & Benefits
- 100% remote work with no travel required.
- Health benefits available on the first day of employment.
- 401(k) matching, 12 weeks of fully paid bonding leave for new parents, and nine company holidays.
- Tuition assistance, training, GM employee auto discount, and community service pay.
- Innovative, integrity-focused culture with an emphasis on community and belonging.
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