Manager, B2B Retention, DoorDash for Business

Location: United States; New York, San Francisco, Sunnyvale, Los Angeles, Chicago, Denver, Boston, Austin, Atlanta, Miami, Seattle, or Washington, D.C.

Salary: $142,800–$210,000 USD annually, plus potential equity grants.

Company

hirify.global provides delivery and business meal solutions through its technology platform.

What you will do

• Develop, test, and implement CRM strategies that improve adoption, activation, retention, and other business metrics.
• Create personalization frameworks for communications serving company administrators and their users.
• Execute end-to-end campaigns, including strategy briefs, audience segmentation, campaign builds, QA, creative review, and launches.
• Lead cross-functional channel strategy with product marketing, product, engineering, operations, designers, copywriters, and other marketers.
• Analyze campaign results, establish benchmarks, and share recurring performance reports and insights.
• Align with partner teams to exchange best practices and scale successful programs.

Requirements

• 5–7+ years of overall marketing or growth experience, including 4+ years in lifecycle, email, CRM, or retention marketing.
• Experience with CRM technology, including ESPs, segmentation tools, and complex data structures.
• Strong analytical skills and experience creating data-driven campaigns and measuring business impact.
• Demonstrated success with cross-channel marketing campaigns.
• Strong stakeholder management, interpersonal, organizational, and multitasking skills.
• Bachelor’s degree or equivalent experience.

Nice to have

• B2B or B2B2C marketing experience.
• Braze experience.
• Familiarity with Sigma, Tableau, or similar data visualization platforms.

Culture & Benefits

• Entrepreneurial, customer-focused, and fast-moving environment.
• Medical, dental, and vision insurance, disability coverage, and basic life insurance.
• 401(k) plan with employer matching and equity grant opportunities.
• 16 weeks of paid parental leave, family-forming assistance, wellness benefits, and mental health support.
• Flexible paid time off for salaried employees, plus 80 hours of paid sick time annually and 11 paid holidays.
• Commuter benefits match and other location-dependent benefits.

Hiring process

• The position is expected to be filled by September 19, 2026.