Manager, B2B Retention, DoorDash for Business (CRM)

Location: New York, NY; San Francisco, CA; Sunnyvale, CA; Los Angeles, CA; Chicago, IL; Denver, CO; Boston, MA; Austin, TX; Atlanta, GA; Miami, FL; Seattle, WA; or Washington, D.C.

Salary: $142,800–$210,000 USD annual base salary, plus potential equity grants.

Company

hirify.global provides food delivery and business meal solutions through its hirify.global for Business platform.

What you will do

• Develop, test, and implement CRM strategies that improve adoption, activation, conversion, engagement, and retention.
• Build personalization frameworks for communications based on administrator needs and user benefits.
• Execute end-to-end campaigns across email, push notifications, SMS, and in-app messaging, including briefing, build, QA, and launch.
• Lead channel communications strategy with product marketing, operations, product, engineering, design, and copywriting partners.
• Manage audience segmentation, creative reviews, testing, iteration, and campaign scaling.
• Analyze campaign results, establish benchmarks, prepare performance reports, and share best practices.

Requirements

• 5–7+ years of overall marketing or growth experience, including 4+ years in lifecycle, email, CRM, or retention marketing.
• Experience with CRM technology, ESPs, segmentation tools, and complex data structures and systems.
• Strong analytical skills and experience creating data-driven marketing campaigns.
• Record of delivering business results through cross-channel marketing campaigns.
• Strong stakeholder management, communication, organization, and multitasking skills.
• Bachelor’s degree or equivalent experience.

Nice to have

• B2B or B2B2C marketing experience.
• Braze experience.
• Familiarity with data visualization platforms such as Sigma or Tableau.

Culture & Benefits

• Entrepreneurial, customer-focused, and fast-moving environment.
• 401(k) plan with employer matching.
• Medical, dental, vision, disability, and basic life insurance.
• Paid parental leave, paid time off, paid sick leave, and 11 paid holidays.
• Wellness, commuter, family-forming assistance, and mental health benefits.