обновлено 27 дней назад
Retail Operations Manager (TCG)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Retail Operations Manager (TCG): Building and operating Riftbound’s retail ecosystem in Korea across distributors, TCG shops, PC bangs, organized-play locations, and priority retail partners with an accent on launch readiness, partner operations, and retail performance visibility. Focus on designing scalable operating processes, coordinating complex product launches, and resolving operational risks across internal and external partners.
Location: Korea; the role supports physical retail, TCG shops, PC bangs, distributors, and organized-play locations.
Company
Riot Games is expanding Riftbound, a trading card game, and building its retail ecosystem in Korea.
What you will do
- Develop and execute Riftbound’s retail operations plan for Korea.
- Lead retail readiness for product launches, promotional releases, campaign moments, and organized-play activations.
- Coordinate product information, partner communications, retail materials, training, timelines, and reporting.
- Act as the primary operational partner for distributors and priority retailers.
- Establish operating rhythms, partner expectations, issue-resolution processes, and repeatable documentation.
- Monitor product availability, retail coverage, partner execution, demand signals, and operational risks.
Requirements
- 6+ years of experience in retail operations, commercial operations, channel management, trade marketing, distribution, or a related field.
- Experience with physical consumer products sold through retailers, distributors, or specialty-store channels.
- Experience leading product launches or complex operational programs with internal and external partners.
- Strong understanding of Korean retail practices and market dynamics.
- Strong project management, analytical, problem-solving, and independent execution skills.
- Fluency in Korean and English, both written and spoken.
Nice to have
- Experience with trading card games, tabletop games, collectibles, toys, entertainment merchandise, or hobby products.
- Familiarity with Korea’s hobby-store, specialty-retail, PC bang, or organized-play ecosystem.
- Experience with product availability, allocation, sell-through reporting, or promotional fulfillment.
- Experience building a new operational function or partner model.
Culture & Benefits
- Collaborate across Publishing, Community, and Organized Play.
- Build a new retail operations capability and scalable systems for Riftbound’s long-term growth.
- Work in an environment that values craft expertise, collaboration, player empathy, and player-focused decision-making.
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