IT Support Specialist (Microsoft 365)

Location: Piraeus, Attica, Greece; on-site

Company

Antipollution, a member of V Group, provides environmental services across the Eastern Mediterranean, Egypt, and the Balkans through port, emergency response, decontamination, renewable energy, alternative fuel, and technology operations.

What you will do

• Provide first- and second-line support for user devices, Microsoft 365, Teams, workplace applications, and first-line support for ERP, HRMS, CRM, and other business systems.
• Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, peripherals, and meeting-room equipment.
• Manage user accounts, licenses, access changes, approved applications, updates, and endpoint configurations through Microsoft Entra ID, Microsoft 365, and Microsoft Intune.
• Maintain records for equipment, stock, software licenses, subscriptions, domains, warranties, and renewals, coordinating allocation, repair, replacement, return, and disposal.
• Record and resolve incidents and service requests while maintaining technical documentation, procedures, and knowledge-base content.
• Support LAN, Wi-Fi, VPN, internet connectivity, endpoint security, and escalation coordination with engineers, system owners, and external providers.

Requirements

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• At least 3 years of hands-on experience in IT help-desk or desktop-support roles, preferably in multi-site or hybrid environments.
• Strong knowledge of Windows 10/11, macOS, Microsoft 365, Teams, and basic Microsoft Entra ID administration.
• Familiarity with iOS, Android, mobile-device management, Intune, ticketing or ITSM tools, and remote-support utilities.
• Understanding of TCP/IP, DNS, DHCP, Wi-Fi, print services, endpoint protection, data-loss prevention, and security best practices.
• Excellent written and spoken Greek and English required.

Nice to have

• CompTIA A+, CompTIA Network+, or Microsoft MD-102 certification.

Culture & Benefits

• Competitive remuneration package.
• Private medical insurance.
• Professional growth and continuous learning opportunities.
• Supportive and collaborative working environment.
• Compensation details are communicated before or during the interview process in accordance with the EU Pay Transparency Directive.