IT Support Engineer (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
IT Support Engineer (Fintech): Providing critical technical support for business technology systems with an accent on infrastructure maintenance, system availability, and incident resolution. Focus on managing virtualization, Microsoft server environments, and ensuring high-level service delivery for financial sector clients.
Location: Must be based in or able to work from Athens, Greece (Hybrid)
Company
is a technology-driven fintech company with over 25 years of experience, providing advanced software solutions for credit and loan management to clients in over 30 countries.
What you will do
- Diagnose and resolve complex technical hardware and software issues.
- Administer virtualization systems, Microsoft servers, and networking services.
- Monitor system performance, availability, and backup/redundancy strategies.
- Perform maintenance and system upgrades to ensure infrastructure reliability.
- Prepare technical reports and maintain comprehensive documentation.
- Collaborate with cross-functional teams to fulfill service requests in a customer-facing environment.
Requirements
- Two years of hands-on IT engineering experience.
- University degree in Computer Science or a related field.
- Excellent written and verbal communication skills in English.
- Experience with VMware virtualization and backup solutions like Veeam.
- Proficiency in Microsoft server products, Active Directory, Group Policy, and networking concepts.
- Ability to work in shifts to ensure timely support coverage.
Nice to have
- Experience with ticketing systems.
- Knowledge of NAS/SAN concepts and protocols.
- Familiarity with Identity Management, Federation Services, and MFA.
Culture & Benefits
- Competitive compensation with annual bonus programs and ticket restaurant card.
- Private health insurance, onsite occupational doctor, and workplace counselor.
- Flexible hybrid working model with home equipment benefits.
- Access to modern facilities including an onsite gym and wellness areas.
- Personalized annual learning and development plan with mentoring and coaching.
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