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5 дней назад

IT Support Engineer (Fintech)

Формат работы
remote (только Greece)/hybrid
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Greece
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Мэтч & Сопровод

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Описание вакансии

Текст:
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TL;DR

IT Support Engineer (Fintech): Providing critical technical support for business technology systems with an accent on infrastructure maintenance, system availability, and incident resolution. Focus on managing virtualization, Microsoft server environments, and ensuring high-level service delivery for financial sector clients.

Location: Must be based in or able to work from Athens, Greece (Hybrid)

Company

hirify.global is a technology-driven fintech company with over 25 years of experience, providing advanced software solutions for credit and loan management to clients in over 30 countries.

What you will do

  • Diagnose and resolve complex technical hardware and software issues.
  • Administer virtualization systems, Microsoft servers, and networking services.
  • Monitor system performance, availability, and backup/redundancy strategies.
  • Perform maintenance and system upgrades to ensure infrastructure reliability.
  • Prepare technical reports and maintain comprehensive documentation.
  • Collaborate with cross-functional teams to fulfill service requests in a customer-facing environment.

Requirements

  • Two years of hands-on IT engineering experience.
  • University degree in Computer Science or a related field.
  • Excellent written and verbal communication skills in English.
  • Experience with VMware virtualization and backup solutions like Veeam.
  • Proficiency in Microsoft server products, Active Directory, Group Policy, and networking concepts.
  • Ability to work in shifts to ensure timely support coverage.

Nice to have

  • Experience with ticketing systems.
  • Knowledge of NAS/SAN concepts and protocols.
  • Familiarity with Identity Management, Federation Services, and MFA.

Culture & Benefits

  • Competitive compensation with annual bonus programs and ticket restaurant card.
  • Private health insurance, onsite occupational doctor, and workplace counselor.
  • Flexible hybrid working model with home equipment benefits.
  • Access to modern facilities including an onsite gym and wellness areas.
  • Personalized annual learning and development plan with mentoring and coaching.

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