Casino Coordinator (iGaming)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Casino Coordinator (iGaming): Supporting daily online casino operations across multiple brands with an accent on game releases, lobby management, player activity monitoring, and operational reporting. Focus on coordinating provider content, analyzing player and performance data, managing escalations, and improving casino workflows.
Location: Remote within the EU; employment contracts are available for candidates based in Bulgaria, Hungary, or Malta.
Company
is an international company with more than 200 employees, delivering iGaming, fintech, electronic payment, and managed customer operations solutions.
What you will do
- Coordinate game releases by preparing images, configurations, bonus contribution settings, and game weights.
- Maintain casino lobbies across brands, including rankings, categories, new game boards, thumbnails, and removal of disabled titles.
- Perform daily operational checks covering big winners, replay requests, opposite betting, free spins, and related escalations.
- Monitor player fraud alerts, request additional information from providers, and handle first-line brand escalations.
- Analyze player behavior and performance trends with Data and Google Analytics teams and contribute to BI dashboards.
- Prepare competitor reviews and operational reports while identifying recurring issues and workflow improvements.
Requirements
- At least 3 years of experience in iGaming, focused on online casino operations.
- Experience managing game lobbies, casino promotions, and relationships with third-party providers.
- Strong knowledge of casino games, game providers, market trends, and the competitor landscape.
- Strong analytical, organizational, communication, and multitasking skills.
- Experience delivering complex projects on time and within budget.
- Familiarity with iGaming regulatory and compliance requirements.
Culture & Benefits
- Remote work within the EU.
- Full-time consultancy contract with 25 days of paid time off.
- Employment contract option for candidates based in Bulgaria, Hungary, or Malta.
- Competitive salary based on skills and experience.
- Performance and bonus structure after successfully passing probation.
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