Director of Site Reliability Engineering (Web3)

Location: Hybrid (San Francisco, USA)

Salary: $205,000 - $305,000

Company

A non-profit organization focused on creating equitable access to the global financial system through the Stellar blockchain network.

What you will do

• Lead, coach, and develop a distributed SRE team, defining their vision, charter, and success measures.
• Establish and roll out a Service Ownership & Maturity Framework across the engineering organization.
• Own and improve core infrastructure including cloud foundations (AWS/GCP), Kubernetes, CI/CD, and secrets management.
• Enhance operational readiness through better standards, dashboards, runbooks, and alerting.
• Mature incident response, postmortems, and on-call health for a geographically distributed team.
• Evaluate and integrate AI-assisted workflows to reduce toil and improve developer productivity.

Requirements

• 10+ years of experience in SRE, infrastructure, or platform engineering.
• 5+ years of experience managing or formally developing reliability engineers.
• Deep expertise in AWS or GCP, Kubernetes, and Infrastructure-as-Code.
• Strong track record with observability, SLOs/SLIs, and incident response practices.
• Must be based in San Francisco for hybrid work.
• Executive-level communication skills for reporting directly to the CTO.

Nice to have

• Experience in blockchain, crypto, Web3, or highly regulated financial services.
• Background in lean, high-agency organizations with 24/7 operational coverage.
• Knowledge of infrastructure security fundamentals and compliance controls.
• Practical experience applying AI-assisted workflows to reliability and operations.

Culture & Benefits

• Comprehensive health, dental, and vision coverage (100% covered for employees).
• Flexible time off and 15 company holidays.
• 401K with 4% match and HSA/FSA accounts.
• L&D budget of $1,500/year.
• Commuter benefits and daily office lunch/snacks.