обновлено 19 дней назад
Licensed Insurance Customer Service Representative (P&C)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Licensed Insurance Customer Service Representative (P&C) (Property & Casualty Insurance): Supporting U.S.-based insurance agencies with policy servicing, insurance quotes, renewals, and customer support with an accent on accurate documentation, regulatory compliance, and professional client communication. Focus on handling policy changes and coverage questions, coordinating with carriers and agency teams, and managing customer requests during U.S. business hours.
Location: Remote, United Arab Emirates; must be located outside the United States. Working hours: U.S. business hours.
Company
provides candidate sourcing and staffing support for U.S.-based insurance agencies.
What you will do
- Handle policy changes, endorsements, renewals, cancellations, and other servicing requests.
- Prepare insurance quotes and explain coverage options and policy details to clients.
- Respond to policyholder and prospect inquiries by phone and email.
- Coordinate with insurance carriers on underwriting requirements, policy changes, and coverage questions.
- Maintain accurate customer and policy records in agency management systems.
- Collaborate with agency teams to deliver timely, compliant, and professional customer support.
Requirements
- Active U.S. Property & Casualty insurance license, resident or non-resident.
- At least one year of Property & Casualty insurance experience with an agency or carrier.
- Experience with Personal Lines, Commercial Lines, or both.
- Excellent verbal and written English communication skills.
- Must be located outside the United States and available during U.S. business hours.
- Reliable high-speed internet, a dedicated home office, strong organization, and attention to detail.
Nice to have
- Experience supporting both Personal Lines and Commercial Lines.
- Familiarity with major U.S. insurance carriers.
- Experience with Applied Epic, AMS360, HawkSoft, EZLynx, QQCatalyst, Vertafore, or similar agency management systems.
- Previous remote experience with a U.S.-based insurance agency.
- Experience supporting multiple insurance producers or agency teams.
Culture & Benefits
- Fully remote work with independent day-to-day execution.
- Client-facing work focused on accurate, timely, and professional service.
- Dedicated home office and reliable high-speed internet required.
Hiring process
- Initial recruiter screening.
- Client interview.
- Offer stage, followed by a self-recorded introductory video submitted through Spark Hire.
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