Licensed Insurance Customer Service Representative (P&C)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Licensed Insurance Customer Service Representative (P&C): Supporting U.S.-based insurance agencies with policy servicing, quoting, and renewals with an accent on client communication and regulatory compliance. Focus on managing policy updates, coordinating with insurance carriers, and delivering high-quality customer experiences during U.S. business hours.
Location: Remote (Must be located outside of the United States; UAE mentioned)
Company
is a candidate sourcing and staffing firm providing remote professional support to U.S. insurance agencies.
What you will do
- Assist clients with policy changes, endorsements, renewals, cancellations, and general servicing requests.
- Prepare insurance quotes for new and existing customers and explain coverage options.
- Communicate with insurance carriers regarding underwriting requirements and policy changes.
- Maintain detailed and accurate documentation of customer interactions in the agency management system.
- Collaborate with internal agency teams to ensure a seamless customer support experience.
Requirements
- Active U.S. Property & Casualty (P&C) license (resident or non-resident).
- Minimum 1 year of Property & Casualty insurance experience with an agency or carrier.
- Must be located outside of the United States.
- Ability to work during U.S. business hours.
- Excellent verbal and written English communication skills.
- Reliable high-speed internet connection and a dedicated home office.
Nice to have
- Experience supporting both Personal and Commercial Lines.
- Familiarity with agency management systems such as Applied Epic, AMS360, HawkSoft, EZLynx, QQCatalyst, or Vertafore.
- Previous experience working remotely for a U.S.-based insurance agency.
- Experience supporting multiple insurance producers or agency teams.
Culture & Benefits
- Full-time remote work arrangement.
- Company assistance in obtaining additional state licenses if required.
- Independent work environment with minimal supervision.
Hiring process
- Initial recruiter screening.
- Submission of a short intro video via Spark Hire.
- Client interview and offer stage.
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