Customer Service Engineer (Semiconductor)

TL;DR

Customer Service Engineer (Semiconductor): Providing efficient maintenance, logistics, and administrative support for hirify.global systems at customer sites with an accent on equipment PM and routine service actions. Focus on ensuring compliance with health and safety standards, managing part returns, and supporting senior engineers in high-pressure cleanroom environments.

Location: Must be based in Tainan, Taiwan

Company

hirify.global is a leading global supplier of photolithography systems for the semiconductor industry.

What you will do

• Perform routine equipment preventive maintenance and predefined hardware service actions.
• Manage in-fab logistics, including parts and tool preparation for service tasks.
• Ensure accurate and timely updates to daily operation systems and documentation.
• Follow strict procedures for perfect part returns (PPR).
• Maintain compliance with health, safety, and 5S standards within the cleanroom.
• Support senior engineers and assist in the orientation and training of new team members.

Requirements

• Bachelor’s degree or higher.
• Must be available for 7x24 shift work at customer locations in Tainan.
• Ability to follow precise instructions in a fast-paced environment.
• English proficiency required.
• Class B technician certification in Electromechanical & Power Machinery.
• Strong safety awareness and attention to detail.

Nice to have

• Licensed electrician certification.

Culture & Benefits

• Commitment to an inclusive and diverse workforce.
• Equal opportunity employer.
• Opportunities for professional growth and technical training.