Customer Service and Logistics Coordinator (Food Industry)

TL;DR

Customer Service and Logistics Coordinator (Logistics): Coordinating order processing and freight transportation to ensure a high-quality customer experience with an accent on logistics coordination and business support. Focus on managing warehouse partners, streamlining information flow between stakeholders and international suppliers, and maintaining digital platforms.

Location: Onsite in Vilnius, Lithuania

Salary: from €2,300 gross per month

Company

Global leader in bakery, patisserie, and chocolate ingredients providing innovative food solutions.

What you will do

• Serve as the primary point of contact for customers and business partners.
• Coordinate order processing, confirmations, deliveries, and freight transportation.
• Manage relationships and daily operations with external warehouse partners.
• Prepare invoices, reports, and other administrative documentation.
• Maintain and update the company website and My hirify.global e-shop platform, including content translation.
• Ensure smooth information flow between local stakeholders and international suppliers across Europe.

Requirements

• Previous experience in customer service, sales support, or logistics coordination.
• Excellent communication skills in Lithuanian and English (written and spoken).
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Interest and experience in marketing and digital content management.
• Must be based in Vilnius, Lithuania.

Nice to have

• Experience with SAP.

Culture & Benefits

• Annual performance bonus.
• Private health insurance.
• Mobile phone and fuel compensation.
• Professional development opportunities, training, and continuous learning.
• International exposure and collaboration with colleagues across Europe.