US Sports Desk Manager (iGaming)

TL;DR

US Sports Desk Manager (iGaming): Leading a high-performing trading desk to deliver best-in-class US sports live products with an accent on operational optimization, staffing, and quality standards. Focus on coaching traders, managing capacity planning, and coordinating with Product and Risk teams to ensure reliability and productivity.

Location: Must be based in Medellín, Colombia (Hybrid)

Company

hirify.global provides next-gen technology and live data to enable immersive and personalized sports experiences for fans worldwide.

What you will do

• Lead and develop a high-performing trading desk focused on US sports live products.
• Own and optimize operational processes, SOPs, and quality standards.
• Manage staffing, shifts, and both short- and long-term capacity planning.
• Analyze team performance and KPIs to drive continuous operational improvement.
• Coordinate daily with Product, Modelling, Risk, Commercial, and Support teams.
• Oversee incident and escalation management, conducting post-mortems to improve reliability.

Requirements

• Proven people-management experience in trading, operations, or a related domain.
• Deep knowledge of US sports (e.g., NFL, NBA, MLB, NHL) and betting/trading principles.
• Excellent organizational, prioritization, and decision-making skills under pressure.
• English: Strong written and verbal communication skills required.
• Location: Based in Medellín, Antioquia, Colombia.
• High integrity and ability to maintain strict confidentiality.

Culture & Benefits

• Competitive salary and a range of benefits.
• Hybrid working model supporting collaboration and flexibility.
• Focus on employee wellbeing and professional growth opportunities.
• Inclusive working environment where every team member can make a difference.