Operations Manager (Development)

TL;DR

Operations Manager (Development): Coordinating and managing day-to-day operational systems, services, and functions for the INOVASI 3 program with an accent on procurement, grants, and provincial office coordination. Focus on ensuring operational compliance with DFAT and Government of Indonesia requirements and strengthening operational capability across sub-national offices.

Location: Jakarta, Indonesia (with travel to provincial offices). Must be an Indonesian national or permanent resident with authority to live and work in Indonesia

Company

A global development and consulting firm that partners with governments, businesses, and investors to design and deliver complex programs with lasting impact.

What you will do

• Coordinate the delivery of procurement, grants, IT, administration, and asset management functions.
• Supervise Operations Coordinators and operational staff, providing guidance and performance management.
• Travel regularly to provincial and district offices to monitor performance and resolve implementation challenges.
• Review and authorize Program Activity Budgets and operational documentation for quality assurance.
• Maintain and strengthen operational systems and workflows to improve efficiency and audit readiness.
• Manage operational risks, fraud prevention, and safeguarding requirements.

Requirements

• Tertiary qualifications in operations management, business administration, project management, or a related field.
• 8–10 years of relevant experience in operations or procurement, preferably on donor-funded programs.
• Knowledge of DFAT and Government of Indonesia operational requirements and systems.
• Excellent written and verbal skills in English and Bahasa Indonesia.
• Willingness and ability to travel regularly to provincial and district offices.
• Proven experience managing high workloads in fast-paced environments with tight deadlines.

Culture & Benefits

• Opportunity to work on meaningful global development challenges.
• Collaborative environment with talented colleagues across more than 90 countries.
• Strong commitment to equity, diversity, and inclusion.
• Strict zero-tolerance approach to harm, ensuring safe and respectful working environments.