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TL;DR
Senior Software Engineer (Fullstack): Building and modernizing the Knowledge Base of a service management platform with an accent on agentic workflows and legacy modernization. Focus on orchestrating AI agents to migrate Java/MS SQL systems to a modern Python/TS/Vue/Azure stack.
Location: Remote (Hungary or Netherlands)
Company
TOPdesk builds service management software (ITSM and ESM) used across education, healthcare, government, and manufacturing worldwide.
What you will do
- Frame and decompose complex problems, orchestrating AI agents to implement and verify production-ready solutions.
- Modernize legacy Java and MS SQL platform components into a modern stack consisting of Python, TypeScript, Vue, and Azure.
- Develop new agentic product capabilities and contribute to shared prompt and agent libraries for the wider organization.
- Design robust verification systems, including tests, runtime checks, migration validation, and automatic evals.
- Review agent-generated code to ensure architectural integrity, security, and maintainability.
- Coach and pair with colleagues to lift the overall team capability in AI-native development.
Requirements
- Must be based in or have work authorization for Hungary or the Netherlands.
- Strong production engineering experience with daily, hands-on practice in agentic delivery (e.g., Claude Code, Cursor, Aider).
- Proficiency in at least one of: TypeScript, Vue, Java, Postgres, Azure-hosted systems, or Terraform.
- Deep software engineering judgment to independently spot architecturally wrong or unsafe AI outputs.
- Ability to work comfortably within legacy codebases and communicate effectively in writing.
Nice to have
- Experience modernizing or decomposing heritage platforms in a production environment.
- History of building and sharing reusable prompts, subagents, or CLAUDE.md conventions.
- Experience with MCP tool integrations or building multi-agent workflows.
- Depth of expertise across multiple technology stacks.
Culture & Benefits
- Open, collaborative environment with minimal hierarchy and high trust in individual ownership.
- Pioneering AI-native SDLC, working with agents as primary collaborators rather than optional tools.
- Cross-functional team structure involving UX designers and Product Managers.
- Opportunity to set the operating model and engineering standards for the entire organization.
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