Debt Collection Specialist

TL;DR

Debt Collection Specialist (Finance): Managing overdue accounts and resolving customer payment disputes with an accent on process automation and digital solutions. Focus on improving Accounts Receivable workflows and ensuring accurate financial record-keeping in a global environment.

Location: Must be based in Vilnius, Lithuania (Hybrid: 3 days/week in-office).

Salary: 2900 - 3000 EUR gross.

Company

hirify.global is a global technology company serving the capital markets and other industries with diverse financial solutions.

What you will do

• Proactively contact customers via email and phone to resolve overdue accounts.
• Investigate and resolve payment inquiries and disputes in coordination with internal teams.
• Ensure accurate invoice settlement by identifying and resolving unapplied payments.
• Support the development and maintenance of automation tools for collections workflows.
• Monitor system performance to identify opportunities for process efficiency.

Requirements

• 2+ years of experience in Accounts Receivable, collections, or finance operations.
• Proven ability to manage customer relationships and resolve payment issues.
• Proficiency in working with financial data and account reconciliations.
• Experience with automation or digital tools for process improvement.
• Excellent English communication skills (written and verbal).
• Must have no unspent criminal convictions under the Criminal Code of the Republic of Lithuania.

Nice to have

• Bachelor's degree in Finance, Accounting, or Business.
• Familiarity with AI-driven tools in finance.
• Experience working in global or cross-functional teams.

Culture & Benefits

• Competitive rewards package including base pay, short-term incentives, and equity.
• Structured career framework for transparent growth opportunities.
• Commitment to an inclusive workplace and equal opportunity employment.
• Support for physical, financial, and emotional well-being.