2 месяца назад
Support Associate (Logistics)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Support Associate (Logistics): Supporting customers, courier partners, and venues via live chat and phone with an accent on operational efficiency and customer satisfaction. Focus on resolving delivery challenges in a fast-paced environment and improving the support function.
Company
is a technology-driven delivery platform specializing in food and grocery logistics.
What you will do
- Support customers, courier partners, and venues through live chat and phone channels.
- Ensure the smooth execution of daily delivery operations.
- Collaborate with the support team and other internal departments to develop the support function.
Requirements
- Fluent in Kazakh and Russian.
- Proficiency in English.
- Ability to work directly from the office in Almaty.
- Availability to work in shifts (5 days a week, from 11 AM to midnight).
- Customer-obsessed mindset with the ability to multitask in a high-growth environment.
Culture & Benefits
- Private medical insurance and strengthened paid sick leave.
- credits cashback and employee assistance program.
- Paid taxi for late shifts (10 PM to 6 AM).
- Access to -wide training programs.
- Office perks including fruits, drinks, and yearly team budgets.
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