Digital Sales Platform Supervisor (E-Commerce)
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Описание вакансии
TL;DR
Digital Sales Platform Supervisor (E-Commerce): Managing and optimizing SAP SD Order-to-Cash processes and e-commerce platforms with an accent on process governance, system integration, and digital transformation. Focus on coordinating SAP development, enhancing CRM and HubSpot utilization, and developing performance analytics via Power BI.
Location: Hybrid in Istanbul, Turkey
Company
Global leader in bakery, patisserie, and chocolate ingredients focused on innovation and food culture.
What you will do
- Act as the Key User and process owner for SAP SD Order-to-Cash (O2C) processes, ensuring governance and optimization.
- Coordinate SAP development, integration, testing (UAT), and go-live activities with Global IT and Headquarters.
- Lead the implementation and continuous improvement of E-Solutions such as e-Invoice, e-Archive, and e-Delivery Note.
- Drive the utilization and enhancement of e-commerce technologies, including CRM, HubSpot, and Google Analytics.
- Oversee e-commerce payment systems and develop performance reports and dashboards using Power BI.
- Coordinate end-user training, system adoption, and change management for new digital tools.
Requirements
- Bachelor’s degree in a related field.
- Minimum 5 years of experience, preferably within the food or FMCG sector.
- Business fluent in English.
- Strong analytical skills and proficiency in Google Analytics.
- Advanced digital capabilities and a customer-centric approach to experience.
- Proven ability to collaborate in team environments and communicate effectively with stakeholders.
Culture & Benefits
- Hybrid work model.
- Comprehensive insurance package including Private Health and Life insurance.
- Financial perks including a targeted bonus and company-contributed individual pension plan.
- Generous leave policy: 20 days of annual leave plus 1 additional day for birthdays.
- Practical allowances for transportation (shuttle) and mobile phones.
- Employee Support Program dedicated to wellbeing.
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