Deal Desk Specialist (SaaS)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Deal Desk Specialist (SaaS/Revenue Operations): Managing the accuracy, governance, and operational flow of commercial deals, including quotes, renewals, and amendments with an accent on quote-to-cash processes and Salesforce data quality. Focus on validating commercial documentation, ensuring policy adherence, and resolving data mismatches across financial systems.
Location: Hybrid (Tunis, Tunisia)
Company
provides automated IT observability solutions for demanding and regulated industries, serving 90% of Tier 1 capital markets firms.
What you will do
- Review quotes and opportunities to ensure pricing, terms, and documentation align with company policy.
- Support the processing of renewals and amendments by validating setups and guiding teams through workflows.
- Maintain Salesforce and quote-to-cash data quality by resolving mismatches across internal systems.
- Enforce approval governance and booking rules, escalating exceptions to the Head of Revenue Operations.
- Assist with month-end and quarter-end deal readiness to ensure accurate commission reporting.
- Optimize workflows and documentation by identifying trends and proposing process improvements.
Requirements
- 2–4 years of experience in Sales/Revenue Operations, Deal Desk, or Finance Operations.
- Practical knowledge of Salesforce, CRM data management, and quote-to-cash processes.
- Proven ability to accurately review commercial contracts, order forms, and renewals.
- Proficiency in Excel for data reconciliation and validation across multiple sources.
- Strong written and verbal English communication skills.
- Must be based in or be able to work from the Tunis office.
Nice to have
- Experience with SaaS, subscription models, or recurring revenue.
- Familiarity with Salesforce CPQ or Revenue Cloud.
- Knowledge of billing dependencies and commission controls.
- French language proficiency.
Culture & Benefits
- Group health insurance.
- Meal vouchers and performance bonuses.
- Referral bonuses and training reimbursement.
- Buy and Sell Holiday program.
- Inclusive and supportive work environment certified as a Great Place to Work.
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