Product Manager (Billing)

TL;DR

Product Manager (Billing): Owning and evolving the end-to-end billing domain for a global fundraising platform with an accent on transaction-based fee handling, payouts, and financial flows. Focus on building resilient billing systems, improving revenue protection, and enabling global expansion through payment method coverage and compliance.

Location: Remote (CET time zone alignment required)

Compensation: €5,600–€6,100 gross

Company

hirify.global is a global fundraising platform that powers donations for leading nonprofits worldwide through innovative, high-conversion technology.

What you will do

• Own the Billing product area roadmap, quarterly goals, and success metrics.
• Partner with Engineering to deliver resilient billing systems, including idempotency, retries, and incident response.
• Improve revenue protection and customer experience through failed payment recovery and dispute management.
• Define and maintain billing domain documentation, including data models and operational run-books.
• Conduct discovery with internal teams and customers to identify pain points and translate them into PRDs.
• Drive antifraud strategy by defining priorities and monitoring capabilities in partnership with Data and Engineering teams.

Requirements

• 4–7 years of product management experience with at least 1–2 years in a technically complex domain.
• Strong understanding of payment processing, payouts, fee models, and chargebacks.
• Proven ability to collaborate with engineers on backend system design and trade-offs.
• Comfort with data-driven decision-making, metric definition, and measurement planning.
• English fluency (C1) required for cross-functional collaboration.
• Strong written communication and structured thinking skills.

Nice to have

• Experience with payment processors like Stripe or PayPal.
• Background in B2B SaaS pricing or self-serve account management.
• Familiarity with billing-related compliance requirements (SOX, SOC2).
• Experience reducing support contacts through product and tooling improvements.

Culture & Benefits

• 31 days of paid time off.
• Home office setup assistance for furniture and equipment.
• Reimbursement for English courses and professional education.
• Gym or swimming pool membership reimbursement.
• Co-working space allowance.
• Equity options and a transparent, flat company structure.