Data Center Technician

TL;DR

Data Center Technician (Servers/Networking): Onsite maintenance and troubleshooting of servers and network equipment for high-performance computing environments with an accent on hardware diagnostics, timely part replacement, and supporting rack lifecycle processes. Focus on resolving compute issues at scale, coordinating with engineering teams, and maintaining cluster health while handling client tickets and participating in weekly on-call rotation.

Location: Onsite in Seongnam-si, Gyeonggi-do, South Korea

Company

hirify.global builds and manages AI infrastructure and end-to-end technology solutions for enterprise AI workloads.

What you will do

• Monitor and perform ongoing maintenance on servers and network equipment, including hardware troubleshooting and component replacement
• Diagnose compute issues at scale, escalate problems, and support remote engineering teams
• Run complex hardware diagnostics and replace failing parts in a timely manner
• Collaborate with software and network engineering teams on high-performance computing cluster health
• Upgrade internal components (CPUs, memory, hard drives, network cables) and manage rack lifecycle support
• Work in the client ticketing system, coordinate hardware removal with logistics/inventory, and support documentation of network processes

Requirements

• Onsite work in South Korea (Seongnam-si, Gyeonggi-do)
• 1+ year of experience as a data center technician (or similar)
• In-depth knowledge of data center environments, servers, and network equipment
• Experience installing, monitoring, and maintaining data center equipment
• Ability to speak English and communicate clearly with team members and clients
• Ability to respond to network and server errors, including sometimes after hours, and participate in weekly on-call rotation

Culture & Benefits

• Fast-paced, complex environment with a focus on outcomes
• Collaboration with remote engineering teams and cross-functional support
• Ownership and continuous learning in a technology-focused organization
• Weekly on-call rotation as part of operational coverage

Hiring process

• Interviews to assess onsite hardware troubleshooting experience and communication skills
• Evaluation of fit for data center operations, ticketing workflows, and on-call responsibilities