Operational Resilience, Readiness And Response Practitioner (Operational Resilience)

TL;DR

Operational Resilience, Readiness and Response Practitioner (Operational Resilience): Supporting and leading deliverables across Operational Resilience, Business Continuity, and Crisis Management with an accent on resilience frameworks and incident response. Focus on developing high-quality documentation, enhancing organizational readiness through training and playbooks, and integrating AI to strengthen resilience capabilities.

Location: Hybrid (London, UK). Must have the appropriate right to work in the UK; sponsorship is not offered.

Company

hirify.global is Europe's largest entertainment brand, delivering top-quality shows, news, and innovative technology products to millions of customers.

What you will do

• Support the delivery of key Operational Resilience, Business Continuity, and Crisis Management initiatives to set organizational standards.
• Collaborate with stakeholders to produce and maintain high-quality resilience documentation aligned with strategic priorities.
• Develop compelling materials and reports for senior leadership, translating complex topics into actionable insights.
• Drive consistency by implementing standardized frameworks, templates, and processes across resilience disciplines.
• Create training, playbooks, and exercising materials to enhance the organization's readiness for disruption.
• Participate in the on-call rota to support effective incident response and leverage AI to strengthen resilience capabilities.

Requirements

• Strong understanding of Operational Resilience and Crisis Management frameworks in a corporate environment.
• Practical knowledge of incident response structures, escalation processes, and continuity planning.
• Excellent communication, writing, and editing skills for creating professional materials for senior stakeholders.
• High attention to detail regarding consistency, accuracy, and formatting in documentation.
• Proactive, self-starter attitude with the ability to manage multiple tasks and timelines independently.
• Right to work in the UK is mandatory; hirify.global does not offer sponsorship for this position.

Nice to have

• Degree in Business or a similar discipline.
• Experience producing professional documentation for internal or external stakeholders.

Culture & Benefits

• Free hirify.global TV or NOW package, including hirify.global Sports and hirify.global Cinema.
• Pension package with up to 9% employer contribution.
• Private healthcare, mental health support, and dental insurance.
• Discounts on hirify.global products, including Mobile, Broadband, and Glass.
• Sharesave and Tech schemes along with hirify.global VIP rewards.
• Access to a state-of-the-art HQ campus in Osterley with a gym, cinema, and subsidized dining.