Operations Assistant

TL;DR

Operations Assistant (Administration): Providing day-to-day operational support, including order fulfillment and data management, with an accent on operational efficiency and stakeholder coordination. Focus on maintaining accurate operational records, resolving customer requests, and optimizing internal business processes.

Location: Hybrid (Kuala Lumpur, Malaysia)

Company

A global data and technology company providing analytics and software solutions for financial services, healthcare, and automotive markets.

What you will do

• Provide daily operational support for order fulfillment, delivery coordination, and data management.
• Coordinate with data vendors, service providers, and internal stakeholders to ensure smooth processes.
• Perform accurate data entry and maintain operational records and databases.
• Follow up on customer requests and operational issues to ensure timely resolution.
• Monitor KPIs and support the implementation of company policies and operational standards.
• Identify operational inefficiencies and proactively drive improvements and solutions.

Requirements

• High School Diploma, GED, or equivalent qualification.
• Must be based in Kuala Lumpur, Malaysia (Hybrid work model).
• Proficiency in Microsoft Excel and Microsoft Word.
• Strong organizational, time-management, and interpersonal skills.
• High level of integrity and ability to handle confidential information.
• Ability to work independently and collaboratively in a fast-paced environment.

Nice to have

• Previous experience in administrative, operational, or customer support roles.
• Experience with various business applications.

Culture & Benefits

• Hands-on experience across multiple business functions in an entrepreneurial environment.
• Collaborative, inclusive, and purpose-driven company culture.
• Opportunities for continuous learning, growth, and career development.
• Employment at a globally recognized "World's Best Workplaces" organization.