Head Of FinCrime Service Operations (Fintech)

TL;DR

Head of FinCrime Service Operations (Fintech): Leading large-scale financial crime investigations and AML operations for the Western Europe Bank with an accent on operational excellence, regulatory compliance, and team leadership. Focus on managing 100+ agents, optimizing AML processes, and liaising with French regulators to ensure system resilience.

Location: Must be based in France or Spain

Компания

A global financial super app providing spending, saving, and investment services to over 75 million customers worldwide.

Что делать

• Lead and manage a high-performing team of 100+ FinCrime agents across AML, sanctions, and fraud processes.
• Drive operational excellence by optimizing AML workflows and setting benchmarks for quality and efficiency.
• Manage capacity planning in alignment with business growth and process improvements.
• Oversee vendor relationships for outsourced services.
• Act as the primary point of contact for internal reporting and communication with first and second-line teams.
• Liaise with French regulators regarding inspections and remediation efforts.

Требования

• Fluency in English and French (C2 level) required.
• 8+ years of experience in financial services operations.
• Proven track record of managing teams of approximately 100 people.
• In-depth knowledge of managing critical and outsourced activities in banking.
• Experience managing FinCrime teams.

Хорошо, если есть

• Knowledge of AML regulations in France.
• Strong track record in people operations.
• Ability to set up, monitor, and act on data-driven dashboards.

Культура и преимущества

• Certified Great Place to Work environment.
• Opportunity to work in a fast-paced, multicultural, and innovative fintech environment.
• Focus on diversity and inclusion through a dedicated D&I Framework.
• Global impact by building products for millions of users.