Senior Product Manager (Payments)

TL;DR

Senior Product Manager (Payments): Owning the end-to-end payments and checkout experience for a high-growth telehealth platform with an accent on subscription billing, payment orchestration, and operational health. Focus on driving conversion metrics, managing vendor relationships, and scaling billing infrastructure in a lean, high-autonomy environment.

Location: Must be based in the US

Company

hirify.global is a fast-growing health-tech startup focused on personalized nutrition and telehealth solutions to combat obesity, backed by major venture capital firms.

What you will do

• Own the payments product roadmap, prioritizing improvements for checkout, subscription billing, and payment method expansion.
• Design and execute A/B experiments to optimize checkout conversion and rebill success rates.
• Manage relationships with payment orchestration platforms and downstream processors to optimize routing and MID strategy.
• Monitor transaction health, manage chargebacks, and resolve complex billing escalations.
• Build and maintain dashboards to track key performance metrics and communicate payments health to leadership.

Requirements

• 5+ years of product management experience specifically in payments, billing, or checkout domains.
• Must be based in the US to be eligible for company benefits and payroll.
• Proven track record of integrating AI-powered tools into daily product workflows.
• Direct experience with payment processors, acquirers, or orchestration platforms like Gr4vy or Spreedly.
• Experience in a subscription-based DTC, health, or telehealth environment.
• Strong analytical skills with the ability to build dashboards and interpret complex data.

Nice to have

• Experience with experimentation platforms like PostHog or Optimizely.
• Background in fraud prevention, risk operations, or compliance.
• Familiarity with transactional communication platforms like Braze.

Culture & Benefits

• Fully remote work policy with a culture built on autonomy and accountability.
• Comprehensive US-specific benefits including health, dental, vision, and 401(k).
• Unlimited Paid Time Off (PTO) plus 13 company holidays and floating holidays.
• Wellness support including EAP, HSA, and FSA accounts.
• Access to exclusive perks like pet insurance, commuter benefits, and financial tools.