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3 месяца назад

IT Analyst

Формат работы
remote (только El_salvador)
Тип работы
fulltime
Грейд
middle
Английский
b1
Страна
ES
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Мэтч & Сопровод

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Описание вакансии

Текст:
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TL;DR
IT Analyst: Managing and maintaining end-user technology and IT assets with an accent on hardware provisioning, software maintenance, and technical support. Focus on ensuring operational efficiency through ticketing systems, MDM solutions, and proactive troubleshooting for a high-performance team.

Location: Must be based in San Salvador, El Salvador

Company

hirify.global is an AI-native organization that designs, builds, and scales meaningful, AI-powered solutions to transform business operations.

What you will do

  • Manage and maintain IT asset inventory including computers, monitors, and peripherals.
  • Provide technical support for hardware, software, and end-user devices via remote and onsite assistance.
  • Execute IT onboarding and offboarding processes, including equipment provisioning and account setup.
  • Administer access points and support network connectivity for local users.
  • Perform preventive and corrective maintenance on operating systems and applications.
  • Document incidents and resolutions within the organization’s ticketing system.

Requirements

  • 2+ years of hands-on experience in IT Support or Help Desk roles.
  • Intermediate English proficiency (written and verbal).
  • Strong knowledge of Windows, Ubuntu, and macOS environments.
  • Experience with Mobile Device Management (MDM) solutions and software maintenance.
  • Familiarity with IT asset inventory management and vendor coordination.
  • Basic knowledge of network connectivity and IT equipment setup.

Culture & Benefits

  • High-performance culture grounded in values like Empowering Excellence and Consistent Transparency.
  • Opportunity to work in an AI-native organization leading digital transformation.
  • Focus on continuous learning, ownership, and professional growth.
  • Collaborative environment working alongside strong, cross-functional teams.

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