Back
Company hidden
2 months ago

IT Analyst

Work format
remote (only El_salvador)
Work type
fulltime
Grade
middle
English
b1
Country
ES
This vacancy is from Hirify.Global listVacancy from Hirify Global, list of international tech companies
Plus is required to make matches and apply

Match & Cover letter

Plus required for matching with this vacancy

Job description

Text:
/
TL;DR
IT Analyst: Managing and maintaining end-user technology and IT assets with an accent on hardware provisioning, software maintenance, and technical support. Focus on ensuring operational efficiency through ticketing systems, MDM solutions, and proactive troubleshooting for a high-performance team.

Location: Must be based in San Salvador, El Salvador

Company

hirify.global is an AI-native organization that designs, builds, and scales meaningful, AI-powered solutions to transform business operations.

What you will do

  • Manage and maintain IT asset inventory including computers, monitors, and peripherals.
  • Provide technical support for hardware, software, and end-user devices via remote and onsite assistance.
  • Execute IT onboarding and offboarding processes, including equipment provisioning and account setup.
  • Administer access points and support network connectivity for local users.
  • Perform preventive and corrective maintenance on operating systems and applications.
  • Document incidents and resolutions within the organization’s ticketing system.

Requirements

  • 2+ years of hands-on experience in IT Support or Help Desk roles.
  • Intermediate English proficiency (written and verbal).
  • Strong knowledge of Windows, Ubuntu, and macOS environments.
  • Experience with Mobile Device Management (MDM) solutions and software maintenance.
  • Familiarity with IT asset inventory management and vendor coordination.
  • Basic knowledge of network connectivity and IT equipment setup.

Culture & Benefits

  • High-performance culture grounded in values like Empowering Excellence and Consistent Transparency.
  • Opportunity to work in an AI-native organization leading digital transformation.
  • Focus on continuous learning, ownership, and professional growth.
  • Collaborative environment working alongside strong, cross-functional teams.

Be careful: if the employer asks you to log into their system using iCloud/Google, send codes/passwords, or run code/software, don't do it - these are scammers. Always click "Report" or contact support. More in guide →