Senior Solutions Architect (MarTech)

TL;DR

Senior Solutions Architect (MarTech): Managing the full customer lifecycle from pre-sales discovery and platform demonstrations to post-sales technical advisory and adoption with an accent on data activation and enterprise-grade integrations. Focus on resolving complex technical challenges in marketing architectures and implementing AI-driven engagement strategies.

Location: Hybrid - Must be based in Sydney, Australia (In-office 2-3 days a week)

Company

hirify.global is an AI-powered customer engagement platform that enables brands to create individualized cross-channel experiences at scale using real-time behavioral data.

What you will do

• Partner with Account Executives to assess prospect challenges and deliver tailored platform demonstrations to close enterprise deals.
• Serve as a trusted technical advisor for a dedicated book of customers, guiding them through onboarding, adoption, and growth.
• Design and recommend seamless integration strategies by investigating prospects' technical landscapes.
• Resolve complex technical challenges involving advanced marketing architectures and AI models.
• Identify and articulate upsell opportunities by analyzing customers' tech stacks and future initiatives.
• Collaborate with internal Product and Engineering teams to provide field insights and influence the product roadmap.

Requirements

• Must be based in Sydney, Australia with willingness to travel ~25% across APAC.
• 4+ years of experience in technical pre-sales or post-sales solutions roles, preferably in SaaS or MarTech.
• Deep technical proficiency in APIs, JSON, HTML, CSS, JavaScript, Node.js, Python, and SQL.
• Experience utilizing LLM platforms such as Claude Code or Cursor.
• Strong verbal and written communication skills, capable of presenting to both CMOs and developers.

Nice to have

• Familiarity with mobile development (Swift, Java, Kotlin, React Native).
• Experience with marketing automation, email marketing, or custom cloud-based integrations.

Culture & Benefits

• Competitive salary and meaningful equity.
• General allowance for private medical and life insurance.
• Superannuation and a complete laptop workstation.
• Generous time off with 28 days of Annual Leave plus additional Balance Days.
• Culture based on ownership, growth mindset, transparency, and collaboration.