2 months ago
Senior Solutions Architect (MarTech)
Vacancy from Hirify Global, list of international tech companiesPlus is required to make matches and apply
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Job description
Text:
TL;DR
Senior Solutions Architect (MarTech): Managing the full customer lifecycle from pre-sales discovery and platform demonstrations to post-sales technical advisory and adoption with an accent on data activation and enterprise-grade integrations. Focus on resolving complex technical challenges in marketing architectures and implementing AI-driven engagement strategies.
Location: Hybrid - Must be based in Sydney, Australia (In-office 2-3 days a week)
Company
is an AI-powered customer engagement platform that enables brands to create individualized cross-channel experiences at scale using real-time behavioral data.
What you will do
- Partner with Account Executives to assess prospect challenges and deliver tailored platform demonstrations to close enterprise deals.
- Serve as a trusted technical advisor for a dedicated book of customers, guiding them through onboarding, adoption, and growth.
- Design and recommend seamless integration strategies by investigating prospects' technical landscapes.
- Resolve complex technical challenges involving advanced marketing architectures and AI models.
- Identify and articulate upsell opportunities by analyzing customers' tech stacks and future initiatives.
- Collaborate with internal Product and Engineering teams to provide field insights and influence the product roadmap.
Requirements
- Must be based in Sydney, Australia with willingness to travel ~25% across APAC.
- 4+ years of experience in technical pre-sales or post-sales solutions roles, preferably in SaaS or MarTech.
- Deep technical proficiency in APIs, JSON, HTML, CSS, JavaScript, Node.js, Python, and SQL.
- Experience utilizing LLM platforms such as Claude Code or Cursor.
- Strong verbal and written communication skills, capable of presenting to both CMOs and developers.
Nice to have
- Familiarity with mobile development (Swift, Java, Kotlin, React Native).
- Experience with marketing automation, email marketing, or custom cloud-based integrations.
Culture & Benefits
- Competitive salary and meaningful equity.
- General allowance for private medical and life insurance.
- Superannuation and a complete laptop workstation.
- Generous time off with 28 days of Annual Leave plus additional Balance Days.
- Culture based on ownership, growth mindset, transparency, and collaboration.
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