Casino CRM Manager (iGaming)

TL;DR

Casino CRM Manager (iGaming): Planning and executing impactful promotion campaigns for a major iGaming player with an accent on user retention and communication channel optimization. Focus on analyzing key performance metrics (GGR, NGR), customizing multi-channel campaigns, and enhancing the player lifecycle.

Location: Must be based in Europe

Company

A fast-scaling international marketing company and major player in the iGaming industry focused on global expansion.

What you will do

• Plan and execute impactful promotion campaigns to drive user retention.
• Conduct detailed campaign analysis focusing on key success metrics.
• Customize communication across multiple channels including Email, SMS, Popup, and WebPush.
• Collaborate with cross-functional teams to coordinate content and design materials.

Requirements

• At least 2 years of experience in CRM, Retention, or Marketing Management.
• Proven experience managing communication channels (email, SMS, push, popup).
• Deep knowledge of casino and sports player behavior, industry mechanics, and bonuses.
• Proficiency with key industry KPIs such as GGR, NGR, Turnover, and ATPU.
• Strong organizational skills and the ability to meet strict deadlines.
• Location: Must be based in Europe

Nice to have

• Knowledge of HTML.
• Experience working with Jira.

Culture & Benefits

• Global Medical Coverage and a strong focus on health and wellness.
• Compensation packages for gym, stomatology, and psychological services.
• Clear professional growth opportunities within a dynamic work environment.
• Performance-driven rewards system.