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3 дня назад

Operations Manager: Sofia Remote Operations Centre (Sports Tech)

35 000 - 45 000
Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Bulgaria
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR

Operations Manager (Sports Tech): Managing the growth and delivery of remote operations services from the Sofia ROC hub with an accent on facility management, resource allocation, and team leadership. Focus on scaling operational capabilities, optimizing financial spend, and integrating AI and automation into workflows.

Location: On-site in Sofia, Bulgaria

Salary: 35,000 - 45,000 EUR per year

Company

A leading provider of cutting-edge technology solutions for major sporting events worldwide.

What you will do

  • Lead and manage the ROC Sofia operational function to support global operational growth.
  • Oversee the resource pool, including onboarding, training, and scheduling for casual and full-time staff.
  • Manage the Sofia facility and technical infrastructure in coordination with Sony Facilities and building management.
  • Contribute to the global Remote Operations strategy and share best practices across worldwide hubs.
  • Implement AI and automation initiatives to accelerate the adoption and impact of ROC Sofia operations.

Requirements

  • Fluent in English and Bulgarian (strong communication and stakeholder management skills).
  • Proven experience in highly organized planning with a structured and efficient approach.
  • Ability to thrive in a reactive, adaptable, and solutions-focused environment.
  • Strong understanding of operational models and service standards.
  • Must be based in and work on-site in Sofia, Bulgaria.

Nice to have

  • Analytical mindset with experience in data-driven decision making.
  • Knowledge of automation and AI-enabled solutions.
  • Experience in continuous improvement and process management to drive efficiency.

Culture & Benefits

  • Inclusive and diverse workplace committed to equal opportunity for all employees.
  • Opportunity to collaborate with some of the world's biggest sports right-holders.
  • Integration into a global network of operational leaders and experts.
  • Supportive working environment focused on helping employees reach their full potential.

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