Service Documentation Specialist

TL;DR

Service Documentation Specialist: Creating, maintaining, and updating standardized service product checklists for field service engineers with an accent on document control and PDF form development. Focus on ensuring consistency, version accuracy, and high-quality formatting across multi-language documentation sets.

Location: Must be based in or able to work from Plewiska, Poland (Hybrid: 3-4 days remote)

Company

hirify.global is a global provider of innovative medical technology solutions for healthcare and life sciences.

What you will do

• Convert approved technical content into standardized, editable PDF checklists for field service use.
• Build and maintain complex document templates using Microsoft Word and Adobe Acrobat Pro.
• Manage multi-language versions of checklists and perform rigorous quality control.
• Maintain organized file structures, version history, and change records for audit readiness.
• Coordinate with stakeholders to update documentation based on feedback and process changes.

Requirements

• Must be based in or able to work from Poland.
• Strong experience with Adobe Acrobat Pro for creating and maintaining editable PDF forms.
• Advanced proficiency in Microsoft Word, including tables, templates, and layout control.
• Experience with document management systems and controlled document processes.
• Understanding of version control and revision history management.

Nice to have

• Experience with M-Files or similar workflow/document control software.
• Background in a regulated, quality-controlled, medical device, or field service environment.

Culture & Benefits

• Hybrid work model with 3-4 days of remote work per week.
• Opportunity to work in a structured, process-driven environment within the medical technology sector.
• Focus on high-accuracy documentation and professional document control standards.