обновлено 10 дней назад
Senior Associate, HR Services (HR Operations)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Associate, HR Services (HR Operations): Delivering HR operations and case management for France and Italy, including employee data maintenance, lifecycle transactions, documentation, and payroll support with an accent on accuracy, compliance, and SLA-based service delivery. Focus on resolving complex HR cases, coordinating with Payroll and HR stakeholders, and improving processes across multiple regulatory environments.
Location: Budapest, Hungary
Company
operates and modernizes mission-critical technology systems for leading businesses, using AI-powered insights to support smarter decisions and innovation.
What you will do
- Deliver HR operations services for France and Italy, with particular focus on the complexity of the French environment.
- Manage employee and manager inquiries through My and HR ticketing systems, resolving cases end to end within SLAs.
- Maintain employee data, process employment documentation, and execute employee lifecycle transactions in HR systems.
- Support payroll-related processes, issue resolution, escalations, and coordination with Payroll, HR Business Partners, and Tier 2/Tier 3 teams.
- Identify recurring issues, standardize processes, improve knowledge-base content, and support service delivery efficiencies.
Requirements
- Experience in HR Operations or HR Services, including personnel administration, employee lifecycle processes, HR data management, and document handling.
- Experience in high-volume operational environments with strong focus on accuracy, compliance, and SLA-based case management.
- Experience with HR case management and ticketing systems such as ServiceNow, My, or similar tools.
- Experience collaborating with Payroll, HR Business Partners, and other HR stakeholders across multiple countries.
- Fluent English and fluent French, written and spoken; French is mandatory.
- Ability to work independently while supporting diverse regulatory environments and maintaining data accuracy.
Nice to have
- Experience supporting HR operations in France and Italy or across multiple countries.
- Payroll process or payroll vendor experience.
- Experience with Workday or other HR master data systems.
- Experience with process transitions, operational stabilization, knowledge-base development, or continuous improvement.
- Advanced Excel skills and familiarity with Power BI and Power Automate.
Culture & Benefits
- Flexible, supportive, and hybrid-friendly company culture.
- Well-being programs supporting financial, mental, physical, and social health.
- Career development through personalized goals, continuous feedback, coaching, certifications, and hands-on learning.
- Access to learning opportunities involving Microsoft, Google, and Amazon certifications.
- Inclusive culture focused on belonging, empathy, continuous learning, and shared success.
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