Property Management Specialist (Bilingual)

TL;DR

Property Management Specialist (Bilingual): Managing daily property operations and tenant payment collections with an accent on professional communication and financial tracking. Focus on rent collection, resolving maintenance requests, and maintaining accurate financial records.

Location: Remote (Must be based in Mexico or the Dominican Republic)

Company

hirify.global is a provider of virtual assistance services across various business domains.

What you will do

• Handle rent collection activities via phone, email, and online platforms.
• Communicate professionally with tenants regarding balances, payment plans, and lease terms.
• Monitor rent roll and financial performance using property management software.
• Follow up on unpaid invoices and initiate collection efforts.
• Liaise with maintenance teams to ensure timely service request resolution.
• Generate weekly reports on collections status and property updates.

Requirements

• Proficient in both spoken and written English and Spanish.
• Minimum of 2 years’ experience in property management or collections.
• Must be based in Mexico or the Dominican Republic.
• Familiarity with property management systems such as Rent Manager, AppFolio, or Yardi.
• Strong interpersonal and conflict resolution skills.
• High school diploma required; associate or bachelor’s degree preferred.