Spare Part Administrator

TL;DR

Spare Part Administrator: Executing the quote-to-cash process for spare parts sales with an accent on order management, customer inquiries, and logistics coordination. Focus on maintaining high service standards, managing SAP workflows, and ensuring on-time delivery to maximize sales potential.

Location: Must be based in Bangkok, Thailand

Company

hirify.global is a global provider of packaging solutions for liquids, foods, home and personal care products.

What you will do

• Manage customer requests, inquiries, and orders for spare parts.
• Prepare and send customer offers and order confirmations using SAP.
• Coordinate logistics and manage customer payment terms in collaboration with the finance department.
• Proactively manage backlogs and follow up on deliveries to ensure on-time and in-full fulfillment.
• Process returns and resolve non-conformity issues to maintain customer satisfaction.
• Participate in commercial reviews and promote spare parts services to customers.

Requirements

• Must be based in Bangkok, Thailand
• Strong knowledge of trade, supply, and industrial retail logistics.
• Experience with order management processes.
• Ability to work independently and manage multiple priorities under pressure.
• Excellent written and verbal communication skills.

Nice to have

• Expertise in SAP.
• Proficiency in Excel.
• Certificate in Logistics.