Senior Manager, SOC Operations (Cybersecurity)

TL;DR

Senior Manager, SOC Operations (Cybersecurity): Overseeing global security operations centers for monitoring and responding to threats across 3 million endpoints with an accent on AI-powered detection and operational excellence. Focus on scaling SOC capabilities, automating routine tasks through SOAR, and leading proactive threat hunting initiatives.

Location: Remote (United States only)

Salary: $170,000–$180,000

Company

Leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers (MSPs) and internal IT organizations worldwide.

What you will do

• Oversee day-to-day global 24/7 SOC operations monitoring approximately 3 million endpoints.
• Recruit, mentor, and train SOC analysts and team leads, developing clear career progression paths.
• Identify and implement automation via scripting and SOAR platforms to reduce manual workload and response times.
• Lead threat hunting initiatives to refine detection rules, optimize alerting, and tune customer environments.
• Evaluate and recommend enhancements to SOC tools, technologies, and workflows to adapt to emerging threats.
• Serve as the key contact for customer escalations, delivering incident reports and threat briefings.

Requirements

• Minimum 10 years of progressive experience managing a SOC in a high-volume environment.
• Must be based in the United States.
• Technical expertise in SIEM (Splunk, ELK, Sentinel), EDR/XDR (CrowdStrike, Sentinel One, Microsoft Defender), and SOAR.
• Proven track record of leading high-performing analyst teams in 24/7 operations.
• Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or a related field.
• Strong experience in managed multi-client/multi-tenant environments (MSSP).

Nice to have

• Professional certifications such as CISSP, CISM, or GIAC (e.g., GCIA, GCIH).

Culture & Benefits

• Opportunity to work in a high-growth, high-performance organization backed by Insight Partners.
• Culture centered around innovation, accountability, and delivering exceptional outcomes.
• Exposure to next-generation, AI-powered SOC technologies.
• Dynamic environment that values adaptability and urgency.